Food Allergy or Intolerance

In light of the recent very sad and high profile cases of deaths arising from food borne allergens, we would like to take this opportunity to remind you that we take your safety very serious and, therefore, wish to draw your attention to the fact that some of our dishes may contain the following allergens: –

  • Celery
  • Cereals containing gluten, namely: wheat
  • Crustaceans; for example prawns, crabs etc
  • Eggs
  • Fish
  • Peanuts
  • Soybeans / Soya
  • Milk
  • Nuts; for example peanuts, cashews,  pistachio nuts etc
  • Celery
  • Mustard
  • Sesame / sesame seeds
  • Sulphur dioxide/sulphites
  • Lupin
  • Molluscs;  for example prawns

These ingredients may cause some people to have a reaction, we would therefore ask that you please inform our staff before ordering if your suffer from any food allergies and we will do our best to advise you.

Whilst every care is taken to ensure that there is no cross-contamination between foods, we do use the above ingredients in other dishes, within the same kitchen and there is a chance that cross-contamination could occur.  

For more food allergen and intolerance information go to the FSA website

 

The Mandarin

 

Order Online via Just Eat

 

 

Fantastic news, we have teamed up with JUST EAT to bring you the ability to buy online for the first time.
For the regulars to the site to have probable noticed the new “ORDER ONLINE” tab appear at the top of the page. By clicking on that it takes you directly to our micro-site on www.just-eat.co.uk.

We hope you enjoying using our new functionality.

The Management

New Features

As we slowly add new features to make your website easier to use we inevitably hit a few snags along the way.
Some of you may have noticed that we went off-line for a period of time yesterday evening, unfortunately someone fed the Gremlins after midnight and they caused a bit of mischief.

Thanks to our team of engineers we managed to get thing up and running again.

Coming Soon ..
We have a brand new, first time ever, take-away shop so you you will be able to order your dinner from the comfort or your own device.
You may see some products going in and out from time-to-time but please for now do not order anything, we know you are eager but it wont go live until September!

I’ll be back with an update later in the month.

Brand new website

Welcome to our brand new website, we hope you like it?

We have worked hard over the past year or so thinking how we could make the site look and feel a lot cleaner and easer to navigate.
We have taken time to seek out customer comments and what they expect to get from the site, what they like about the current site and even what they didn’t like.

As such we have kept some of the old features but added some great new ones too; like being able to put your comments directly on to the site rather than use third part sites or the all new mobile site with call and navigation buttons making your interaction with the site simpler and easer.

Also for the first time we have a blog; where we can place our news, events and customer updates in one place rather than cluttering up the home page, improving the user experience of the site.
We aim to keep this as up-to-date as possible so keep checking back for the latest news. However, as we are always cooking up great food this is not always easy.

We would love to hear what you think of the new site, so why not head over to the Reviews Page now and use the form to tell us what you think.

Dave

The New General Data Protection Regulation (GDPR)

The General Data Protection Regulation came into force on 25 May 2018 and it gives you more control over how your personal information is used.
The Mandarin understands the trust you place in our business when you provide us with your personal information.

Our new Privacy Policy sets out our privacy promise to you.
You will find it contains:

  • The personal information we collect
  • How we use that personal information
  • How you can service your data protection rights
  • How you can contact us regarding any privacy matter

You can find this new Privacy Policy here or by clicking on Privacy Policy on the top menu

New Take-away Menu

Due to the increase of stocks and utilities prices and the increase of the national minimum wage, we have to increase the prices of our takeaway menu. We thank our customers for understanding the reasons for the takeaway price increase.

To view our take-away menu click here

Payment on card

Dear Customers,
Please note, with immediate effect we will no longer accept card payments for orders under £12.50.
This is due to the high charges that we have to pay to the card companies to process payments.

The Management’s decision is final
Thank you for your understanding.

Please note when placing your order either in person or on the phone, a member of staff will always repeat your order with you to ensure it is correct. Also, when collecting your order, a member of staff will always read out what you have ordered – should a member of staff not do so, please remind them. Please listen carefully on both occasions that it is correct and contains the dishes that you have ordered.

For Delivery Orders, please note that only the member of staff who takes your phone order can repeat your order to you at that time. The Delivery Driver cannot check your order due to time constraints.

Once you have received the food from our staff, we will no longer be responsible for any item missing that you have not ordered and paid for. Items you have paid for should all be in the order bag. However, should anything be missing which you have paid for, please let us know immediately so that we can replace it for you. Please do not wait until the next day.

We very much appreciate and value your custom

A message from the management

As a local business, The Mandarin takes food quality seriously and cares tremendously about the health and well-being of the local community. Unlike other similar businesses which may reuse dirty used frying oil to cook dishes, we dispose all of our used frying oil via a qualified used-oil collecting company. The Mandarin was recently visited by the Environmental Health Inspector from South Derbyshire District Council and we are proud to inform you that we have been awarded once again a 5 star food hygiene rating – 6 years in a row.

James wishes to announce that he is currently working with neighbour landowners in relation to the land at the back of the lawn of The Mandarin’s land and the land adjacent which is owned by our neighbour landowners.

It is correct that a planning application has been submitted to South Derbyshire District Council to acquire permission for housing development. Please be assured James has no intention of converting the restaurant car-park and part of the lawn into housing development. In other words the restaurant, bar and takeaway business will be retained beyond the housing development as local facilities in Hilton village.

James would like to take this opportunity to express his gratitude for the support and custom from members of the local community in Hilton and surrounding villages. This is extremely important for James as he very much sees The Mandarin (formally known as The White Swan) as an integral part of the Hilton village community. Over the years we have hosted Christening parties, wedding meal parties and local community clubs gatherings. Also, he has been supporting local community initiatives through various avenues including raffle donations to local schools and community associations. Additionally The Mandarin has been hosting the clothing and shoe recycling bank in the car-park until recently. Money generated from the recycle bank went to the social enterprise concerned and subsequently distributed to the local junior football clubs.

Finally, please take no notice of unfounded rumours that have been circulating in the village regarding the possible disappearance of The Mandarin premises. Whoever instigated such rumours deliberately misled local residents regarding the development proposal at the back of The Mandarin’s land in order to acquire local support to save The Mandarin premises. It is questionable what the intention and hidden agenda that the rumour instigator may have- do they really have the best interest of the village at heart or do they have some personal agenda? James has no doubt regarding The Mandarin’s restaurant and takeaway business will stay and serve Hilton and the surrounding villages for a long, long time. Further, what James is proposing to do is to merely connect the St Modwen’s development ( for 500+ dwellings) with the piece of derelict farmland, at the back and adjacent to The Mandarin’s land, which currently looks rather tired and messy into a more pleasant living environment. Moreover this proposal will help to address the housing shortage problem we face in South Derbyshire.

Thank you very much for your attention and we look forward to your custom!

James and Sue